In the rapidly evolving manufacturing and composites industry of the UAE, SFG Composites stands out as a name synonymous with innovation, engineering excellence, and long-term career growth. Formerly known as Solico Composites, SFG Composites has built a legacy that spans decades, offering world-class composite solutions while creating meaningful employment opportunities in Dubai.
We present a comprehensive and authoritative career guide for the Customer Service Representative – Part-Time position in Dubai, designed for professionals seeking stability, professional development, and exposure to a global OEM manufacturing environment.
About SFG Composites – A Legacy of Excellence Since 1966
SFG Composites is a leading OEM manufacturer of advanced composite products, operating from a state-of-the-art 520,000 sq. ft. manufacturing facility in Dubai. With a workforce of more than 500 skilled professionals, the company delivers precision-molded composite components to industries including Construction, Sports, Marine, and Industrial Applications.
We take pride in our commitment to quality, safety, sustainability, and customer-centric solutions. Our advanced manufacturing processes include hand lay-up, RTM, infusion molding, compression molding, and CNC machining, enabling us to serve international markets with consistency and precision.
Customer Service Representative – Part-Time Role in Dubai
We are currently expanding our professional team and inviting applications for the position of Customer Service Representative – Part-Time. This role is ideal for individuals who bring strong communication skills, organizational discipline, and a service-oriented mindset, and who are eager to grow within a manufacturing-driven professional organization.
This opportunity is especially suitable for candidates on a husband’s visa or newly graduated professionals seeking practical exposure within a reputed UAE-based company.
Key Responsibilities of the Customer Service Representative
In this role, we expect our Customer Service Representative to function as a critical link between customers, internal departments, and operational teams. The responsibilities include:
Managing customer inquiries, order follow-ups, and service coordination
Maintaining accurate records using CRM systems and spreadsheets
Supporting sales and operations teams with documentation and data tracking
Ensuring clear and professional communication with clients
Handling multiple tasks efficiently while maintaining attention to detail
Coordinating internally to ensure timely resolution of customer issues
Upholding a customer-first approach aligned with company values
Eligibility Criteria and Job Requirements
We have structured this position to attract candidates who meet the following mandatory and preferred requirements:
Mandatory Requirements
Part-time availability
Bachelor’s degree (relevant field preferred)
Minimum 2 years of experience in customer service or a similar role
Excellent English communication skills (written and verbal)
Strong understanding of metric and US units of measurement
Valid Dubai driving license
Proficiency in basic computer tools, including email and spreadsheets
Preferred Candidate Profile
Candidates on husband’s visa
New graduates with relevant exposure or internships
Individuals with a professional attitude and customer-focused mindset
Strong organizational skills with high attention to detail
Essential Skills That Set You Apart
To succeed in this role, we value professionals who demonstrate the following core competencies:
Clear, confident, and professional communication
Effective problem-solving and follow-up skills
Strong time management and reliability
Ability to work under pressure and meet deadlines
Proven capability to multitask in a team-oriented environment
Passion for surfing and watersports activities
Basic understanding of marine or watersports-related products
These skills directly contribute to maintaining SFG Composites’ reputation for service excellence and operational reliability.
Why Choose a Career with SFG Composites in Dubai
We believe careers should offer more than just a paycheck. At SFG Composites, we provide:
Exposure to a globally recognized OEM manufacturing environment
A structured, professional workplace culture
Opportunities for skill development and long-term growth
Hands-on experience with international clients and projects
A collaborative environment supported by experienced professionals
A chance to be part of Dubai’s advanced industrial ecosystem
This role serves as an excellent stepping stone for professionals aiming to build a sustainable career in manufacturing, customer relations, and operations.
Work Environment and Professional Culture
Our Dubai facility is designed to support operational efficiency, safety, and employee well-being. We foster a culture where professional ethics, teamwork, and accountability are deeply embedded in daily operations. Employees benefit from clear processes, structured communication, and leadership support, ensuring long-term professional success.
How to Apply for SFG Composites Customer Service Representative Job
Qualified candidates are encouraged to apply directly through the official LinkedIn job posting to ensure authenticity and transparency in the recruitment process.
👉 Apply Here:
Customer Service Representative – SFG Composites Dubai (Part-Time)
We strongly recommend applying only through official company platforms and avoiding third-party intermediaries.
⚠️ ദയവായി ശ്രദ്ധിക്കുക
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നിങ്ങൾക്ക് ഒരു പ്രൊഫഷണൽ ATS CV ആവശ്യമുണ്ടെങ്കിൽ, ഈ കാണുന്ന നമ്പറിൽ വാട്സാപ്പിൽ മെസ്സേജ് അയക്കുക:
Career Growth and Future Opportunities
This role is ideal for professionals who wish to strengthen their customer service expertise within a technical and manufacturing-focused organization. With consistent performance, employees may explore expanded responsibilities and long-term opportunities aligned with organizational growth.
Conclusion – Build Your Career with SFG Composites
The Customer Service Representative – Part-Time job at SFG Composites in Dubai is a rare opportunity to combine professional service excellence with industrial exposure. For candidates seeking a reputable employer, flexible work structure, and meaningful career development, this position delivers exceptional value.
We encourage qualified professionals to take the next step and become part of a company that has shaped the UAE composites industry for generations.
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