Are you passionate about travel, coordination, and client satisfaction? Desert Rose Tourism LLC, a prestigious name in the UAE’s tourism sector, is offering an outstanding opportunity for dynamic and skilled professionals to become a key part of their operations team. This role offers not just a job, but a career where your expertise in the tourism industry can shine, grow, and lead.
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🌍 Who We Are: About Desert Rose Tourism LLC
Desert Rose Tourism LLC is one of the leading DMCs (Destination Management Companies) based in Dubai. Known for delivering world-class travel experiences, we specialize in inbound tours, desert safaris, city tours, hotel bookings, MICE operations, and more. Our mission is to craft unforgettable experiences that reflect the true spirit of the UAE while maintaining international standards of service and safety.
With a strong network of partners, multilingual staff, and a commitment to excellence, we cater to clients across the globe who trust us for reliable, innovative, and cost-effective travel solutions.
👤 Role Overview: Operations Executive
As an Operations Executive, you will be the backbone of our daily operations—ensuring everything from client communication to tour execution runs like clockwork. This is a multi-functional role that demands high-level coordination, attention to detail, and strong interpersonal skills.
You’ll be the central point of contact for clients, vendors, tour guides, and internal departments, orchestrating seamless itineraries and ensuring a smooth and hassle-free experience for travelers.
🛠️ Key Responsibilities
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Coordinate daily tour operations, including pick-ups, drop-offs, and transportation logistics.
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Handle end-to-end client communication from inquiry to booking and post-tour feedback.
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Prepare, update, and share tour itineraries and schedules with clients and internal teams.
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Liaise with suppliers, hotels, transport providers, and guides to ensure timely and quality services.
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Ensure quality control of services delivered, handle customer concerns, and resolve issues proactively.
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Maintain and update booking systems, invoices, and related operational data using Microsoft Excel and other platforms.
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Assist in digital marketing tasks when needed—social media postings, promotional emailers, and more.
✅ Required Qualifications and Skills
To succeed in this role, candidates must bring a mix of industry knowledge, technical skills, and soft skills. The role is ideal for those who thrive in a fast-paced, customer-oriented environment.
✔️ Industry Experience
Previous experience in the travel and tourism industry is a must. A deep understanding of operational logistics, tour planning, and client servicing is essential. Candidates with previous exposure to Dubai’s tourism ecosystem will be highly preferred.
✔️ Communication Proficiency
Strong spoken and written English is crucial. You'll be managing communication with international clients and vendors, so clarity, tone, and fluency matter. Multilingual abilities will be considered a plus.
✔️ Coordination and Multitasking
You must be a natural organizer, capable of juggling multiple bookings, managing last-minute changes, and keeping calm under pressure. Proficiency in follow-ups, timelines, and tracking is a core requirement.
✔️ Technical & Digital Savvy
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Microsoft Excel: You should be comfortable using Excel for maintaining schedules, budgets, and client databases.
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Accounting Basics: A working knowledge of invoicing and payment tracking is important.
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Digital Marketing (Preferred): Familiarity with social media tools, email marketing platforms, and Google tools will give you an edge.
✔️ Customer-Centric Approach
Clients are at the heart of our business. We expect our Operations Executive to have a solution-driven mindset, a passion for problem-solving, and the ability to turn challenges into opportunities to exceed customer expectations.
✔️ Stress and Time Management
The tourism business is unpredictable—cancellations, weather disruptions, and urgent client needs are common. You must have the ability to remain composed, prioritize responsibilities, and deliver under pressure.
📍 Why Join Desert Rose Tourism LLC?
🌟 Career Growth and Learning
We believe in continuous learning and development. You will be given opportunities to attend tourism fairs, take part in industry training programs, and grow your skills across departments.
🤝 Professional Work Culture
Our work environment is collaborative, respectful, and energetic. We encourage innovation, support one another, and celebrate team successes.
💼 Competitive Benefits
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Attractive salary based on experience
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Annual leave and travel allowances
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Medical insurance and visa sponsorship
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Performance-based incentives
📈 Exposure to Global Clientele
Working with Desert Rose Tourism LLC means you’ll deal with clients from over 50 countries, giving you international exposure and the chance to build a truly global resume.
📞 How to Apply
Are you ready to embark on an exciting journey with one of Dubai’s most trusted tourism companies?
Contact us today to apply!
📧 Email: dxb@desertrosetourism.ae
📞 Phone:
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+971 50 95 66 774
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+971 4 26 22 551
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+971 5 88 00 88 67
When reaching out, please include:
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Your updated resume
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A brief cover letter explaining your suitability for the role
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Expected joining date and current visa status
📌 Final Thoughts
This is more than a job—it’s a stepping stone into the heart of the tourism industry, where every day brings new adventures, challenges, and opportunities to make memories for thousands of travelers. If you are driven, passionate, and ready to take your tourism career to new heights, Desert Rose Tourism LLC is your destination.
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