Amazon Logistics continues to set the benchmark for speed, accuracy, and reliability in global supply chain operations. For professionals seeking a high-impact role in international logistics, the position of Logistics Coordinator – Direct Imports offers a powerful pathway to build a long-term career in a fast-paced, process-driven environment.
In this role, we manage international shipment flows from origin to final delivery, ensuring imports reach Amazon Fulfillment Centers efficiently and compliantly. The work demands strong coordination across multiple transportation legs, excellent stakeholder management, and sharp analytical thinking to maintain high operational standards.
Why This Amazon Logistics Role Is a Major Career Opportunity
Working in Amazon Logistics means we operate in a performance-focused environment where shipment accuracy, lead time control, and continuous improvement are part of everyday execution. This is not a routine desk job—it is a role where we actively coordinate, track, resolve, and optimize high-volume freight movements across multiple geographies.
The Direct Imports operations model is a major pillar of global inventory flow. Every shipment we monitor helps ensure products arrive on time, customers receive their orders faster, and fulfillment operations remain stable. This is why the role offers strong career growth for candidates who want to master international supply chain logistics and develop leadership-ready operational skills.
Role Overview: Logistics Coordinator – Direct Imports (Amazon Logistics)
As a Direct Imports Logistics Coordinator, we are responsible for managing end-to-end visibility and shipment performance for international freight moving into Amazon Fulfillment Centers. We coordinate across multiple teams and vendors to ensure every milestone is met—from origin pickup to final-mile delivery.
This is a high-responsibility position with daily interaction involving freight forwarders, customs brokers, compliance partners, and fulfillment center stakeholders. We work in a dynamic environment where small delays can cascade into bigger operational impacts, making proactive issue resolution a key part of our core responsibilities.
Key Responsibilities in Direct Imports Logistics Operations
The responsibilities in this Amazon logistics role are built around shipment tracking, stakeholder coordination, performance monitoring, and continuous operational improvement. Below is what we handle daily as part of execution.
Monitor and Track Direct Imports Shipments Across All Transportation Legs
One of the most critical functions in Direct Imports operations is maintaining shipment control across every leg of transport. We monitor freight movement through multiple checkpoints, ensuring each milestone aligns with planned schedules.
We handle shipment tracking across:
Origin movement (supplier pickup, cargo readiness, export documentation readiness)
Port-to-port shipment execution (ocean freight or air freight movement)
Destination arrival (port discharge, terminal handling, customs readiness)
Final mile and delivery execution (movement to Amazon Fulfillment Centers)
We ensure visibility doesn’t break between transport handoffs, and we actively follow up when shipment statuses are delayed, missing, or inconsistent.
Coordinate with Freight Forwarders, Customs Brokers, and Internal Teams
This role requires strong communication and stakeholder alignment. We coordinate with several logistics partners and Amazon internal teams to prevent delays and maintain compliance.
Key stakeholders we collaborate with include:
Freight forwarders for booking confirmations, sailing schedules, and operational updates
Customs brokers for clearance progress, documentation validation, and release timelines
Trade compliance teams for regulation alignment, restricted goods checks, and risk mitigation
Fulfillment centers for receiving appointments, dock capacity planning, and delivery scheduling
We work with multiple teams simultaneously, which requires structured follow-ups, clear documentation, and prompt escalation when needed.
Proactively Identify and Resolve Shipment Issues to Prevent Delays
Shipment delays can happen due to document mismatch, customs holds, port congestion, missed connections, incorrect booking data, or operational disruptions. The key difference in this role is how quickly we detect risks and take corrective action.
We resolve issues such as:
Missing or incorrect commercial invoices, packing lists, HS codes
Incorrect incoterms or shipment reference mismatches
Port delays and missed vessel cut-offs
Customs delays due to inspection or compliance concerns
Overdue container pickup and last-mile delivery scheduling gaps
Fulfillment center appointment rescheduling needs
We do not wait for problems to become critical. We investigate early, coordinate action plans with stakeholders, and keep records of progress until closure.
Maintain and Analyze Key Performance Metrics for Direct Imports Operations
Performance management is essential to Amazon’s supply chain success. We monitor critical import performance indicators and use data to identify patterns that impact speed and accuracy.
Typical Direct Imports metrics include:
On-time departure and arrival performance
Transit time consistency
Port dwell time
Customs clearance lead time
Delivery appointment adherence
Exception volume and root causes
Vendor performance trends
We focus on maintaining operational excellence by tracking performance daily, identifying deviations, and reporting insights clearly to leadership.
Create and Distribute Direct Imports Reports to Leadership
Regular reporting is part of maintaining visibility, accountability, and decision-making speed. We create structured updates that highlight operational health, risks, and priority actions.
Leadership reporting may include:
Daily shipment dashboards
Weekly Direct Imports performance summaries
Exception reporting with corrective action tracking
Forecast updates for inbound volume planning
SLA performance updates for vendor partners
The goal is to keep leadership informed without noise—clear data, clear risk signals, and clear actions.
Drive Process Improvements to Strengthen Operational Efficiency
Amazon operates on continuous improvement and scalable processes. In this role, we contribute to process enhancements that remove bottlenecks and improve workflow consistency.
Common improvement initiatives can include:
Eliminating recurring documentation errors through standard templates
Improving exception handling workflows for faster case resolution
Streamlining communication with external vendors using structured updates
Reducing manual tracking steps using smarter reporting formats
Improving handoffs between customs clearance and delivery scheduling
We bring measurable improvements by identifying repetitive failures and addressing root causes instead of temporary fixes.
Ensure Compliance with International Shipping Regulations and Amazon Standards
Direct Imports requires adherence to strict global trade regulations and internal standards. We ensure the shipment execution and documentation remain compliant, accurate, and traceable.
Compliance-focused execution includes:
Ensuring proper export/import documentation accuracy
Verifying shipment data consistency across systems
Coordinating with trade compliance for restricted categories
Supporting audits and documentation verification when required
Escalating regulatory risks immediately to prevent violations
Compliance is not optional in this environment—it protects both the customer experience and operational continuity.
Basic Qualifications for Amazon Logistics Coordinator – Direct Imports
To succeed in this role, we need professionals who can manage time-sensitive operations, follow structured processes, and communicate clearly across multiple teams.
Required Qualifications
Bachelor’s degree
Experience in the courier industry
Experience in logistics operations
Practical knowledge of Microsoft Office tools and applications
Candidates with strong Excel skills often perform well in reporting and performance tracking tasks. Strong email communication and follow-up discipline are also essential, especially when working with multiple external stakeholders.
Preferred Qualifications That Strengthen Your Selection
Amazon values candidates who can operate efficiently under pressure and deliver results consistently. While not mandatory, the following can increase selection potential:
Preferred Qualification
Experience in an operational role
Operational experience helps because this position requires day-to-day problem-solving, priority management, and accountability for shipment milestones.
Skills We Need to Succeed in Amazon Direct Imports Logistics
This role requires a mix of execution, planning, and communication capability. The following skills make a strong difference in performance:
1. Shipment Coordination and Tracking Discipline
We must maintain accurate tracking, update stakeholders, and avoid missing critical milestones.
2. Strong Stakeholder Communication
We interact with multiple partners daily, so clarity and professionalism matter.
3. High Attention to Detail
Small errors in documentation or data can trigger customs holds or delivery failures.
4. Analytical Thinking and Reporting
We use performance metrics to identify patterns, prevent delays, and drive improvements.
5. Problem-Solving Under Pressure
We must resolve exceptions quickly and keep operations stable despite disruptions.
What Makes Amazon Logistics a High-Growth Work Environment
Amazon’s culture is built around fast execution, measurable performance, and continuous optimization. In Direct Imports operations, we work at the center of global supply chain movement, where daily decisions influence fulfillment speed and inventory availability.
This environment supports career growth because we develop:
Real-world expertise in international freight movement
Experience coordinating global stakeholders
Strong operational reporting and performance analysis skills
Process improvement exposure with measurable impact
Leadership-ready decision-making habits
For professionals seeking global logistics exposure, Amazon is a high-value career platform.
Inclusive Work Culture and Workplace Accommodation Support
Amazon promotes an inclusive culture where candidates from diverse backgrounds can grow and contribute. If workplace accommodation or adjustments are needed during application, interviews, or onboarding, Amazon provides support through its accommodation process.
This ensures we can focus on professional performance with the right support in place.
How to Apply for Amazon Logistics Coordinator – Direct Imports
We can apply directly through Amazon’s official job portal. This ensures the safest application process, accurate job information, and direct access to Amazon hiring updates.
✅ Apply Here: Logistics Coordinator – Direct Imports (Amazon Jobs)
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Final Thoughts: Build a Strong Logistics Career in Amazon’s Global Supply Chain
The Logistics Supervisor / Direct Imports Logistics Coordinator pathway is ideal for candidates who want to build deep expertise in global supply chain execution. In this role, we manage critical shipment operations, collaborate with global stakeholders, resolve exceptions rapidly, and contribute to process improvements that shape performance at scale.
For professionals with logistics experience, courier industry exposure, and the ability to work under pressure with discipline, this Amazon Logistics opportunity can be a major career accelerator—offering real operational ownership in one of the world’s fastest-moving global environments.
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