Are you looking to advance your aviation career with one of the most dynamic airlines in the Middle East? Flydubai Careers 2025 presents an exciting opportunity for professionals aiming to join as an Officer - Cargo Sales Support in Dubai, UAE. This role is designed for individuals who thrive in fast-paced environments, are passionate about logistics and air cargo operations, and excel in delivering administrative and commercial excellence.
About Flydubai – Connecting the World from Dubai
Since its inception in 2008, Flydubai has rapidly evolved into one of the region’s most successful low-cost airlines, operating flights to over 120 destinations across the Middle East, Africa, Asia, and Europe. Headquartered in Dubai, the airline has established a strong reputation for efficiency, reliability, and customer-centric service. Flydubai’s Cargo Division plays a crucial role in global trade and logistics, providing air freight solutions that connect businesses and markets across continents.
With its modern fleet and advanced logistics systems, Flydubai Cargo ensures timely, safe, and seamless transportation of goods — from perishables to high-value products. Joining Flydubai means being part of a company that values innovation, teamwork, and growth.
Position Overview: Officer - Cargo Sales Support
The Officer - Cargo Sales Support plays an integral role within the UAE Cargo Commercial team, ensuring smooth coordination of administrative, reporting, and system-based tasks. This position enables the sales team to focus on building strong relationships with customers, while backend processes and reporting are managed with precision.
The successful candidate will be responsible for ensuring data accuracy, preparing sales reports, and maintaining communication between multiple departments to achieve cargo sales goals.
Key Responsibilities
As an Officer - Cargo Sales Support, your day-to-day tasks will include a wide range of administrative and analytical duties. Here’s what the role entails:
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End-to-End Quote Management:
Coordinate the entire quotation process, ensuring that every rate request from agents or customers is handled accurately, promptly, and with proper documentation. -
Reporting and Analysis:
Prepare and circulate reports related to quotation success rates, agent performance, route trends, and overall sales metrics. These insights help management make informed decisions on sales strategy. -
Data Management and Accuracy:
Maintain consistency across internal systems like SkyChain, CRM, and Excel trackers, ensuring that all cargo-related data remains accurate and up to date. -
Administrative Support:
Provide back-office assistance to the sales team — from document tracking to internal coordination, ensuring smooth operations even when sales representatives are in the field. -
Document Organization:
Manage and archive essential sales documents, including rate approvals, commercial agreements, and client correspondences for easy accessibility and compliance. -
Team Coordination:
Act as the central point of contact when sales staff are out of office, ensuring uninterrupted communication and workflow. -
Capacity and Pricing Coordination:
Liaise with the pricing and capacity management teams to monitor available cargo space for key accounts and share timely updates with the sales force. -
Market Analysis and Customer Insights:
Study buying behaviors, analyze agent contributions, and track market trends to identify opportunities for upselling or optimizing capacity utilization. -
Campaign Support:
Assist in planning and executing sales initiatives and marketing campaigns, including preparing customer databases, tracking leads, and coordinating follow-up actions. -
Competitor Monitoring:
Stay updated on competitor activities in the UAE cargo market and share insights with the sales and pricing teams to support proactive decision-making.
Qualifications and Educational Requirements
To qualify for this position, candidates must possess a strong educational background and relevant experience. The requirements include:
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Bachelor’s Degree (preferably 3+ years)
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A degree in Data Analysis or Business Administration is advantageous
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Minimum 2 years of experience in Cargo Sales or Coordination
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Proficiency in SkyChain, Excel, and BI tools
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Strong command of English (additional languages are an advantage)
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2–4 years of relevant experience in a similar role
These qualifications ensure that candidates can handle both the technical and operational aspects of the position effectively.
Core Competencies
The ideal candidate should exhibit a range of key competencies that align with Flydubai’s values:
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Customer Focus: Ability to understand and meet customer needs efficiently.
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Teamwork: Collaborate effectively with cross-functional teams to achieve shared goals.
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Effective Communication: Strong interpersonal and verbal skills to coordinate across departments.
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Personal Accountability: Ownership of tasks and commitment to timely, accurate delivery.
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Resilience & Flexibility: Adaptable, positive attitude with the ability to thrive under pressure.
Information Security & Compliance
The Information Security Responsibility (ISR) is an integral part of every role at Flydubai. The Officer - Cargo Sales Support must:
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Adhere to all ISR policies and procedures.
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Report any potential security incidents or vulnerabilities to the Information Security team or Line Manager.
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Complete all mandatory ISR awareness sessions and apply the guidelines in daily operations.
Flydubai places high importance on data integrity, system security, and compliance — ensuring that all commercial and operational processes align with international standards.
Why Choose a Career at Flydubai?
Working at Flydubai means joining a company that values innovation, growth, and career development. Here’s why this opportunity stands out:
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Dynamic Work Environment: Be part of a forward-thinking airline with global operations.
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Professional Growth: Access to extensive training programs and career advancement opportunities.
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Inclusive Culture: Work alongside professionals from over 100 nationalities in a multicultural setup.
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Attractive Benefits: Competitive salaries, travel discounts, health insurance, and more.
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Innovation-Driven Company: Constantly evolving with modern technologies and efficient operational systems.
For professionals passionate about aviation logistics, cargo management, and commercial strategy, this role offers the perfect blend of challenge and opportunity.
Location and Work Environment
The position is based in Dubai, United Arab Emirates, a global hub for trade and aviation. Working in Dubai provides exposure to diverse markets and the opportunity to engage with international clients, agents, and logistics partners.
Flydubai’s cargo operations are headquartered in a state-of-the-art facility that supports real-time cargo tracking, data analytics, and efficient coordination between teams.
How to Apply for Flydubai Careers 2025
If you’re ready to take your career to new heights, apply directly through the official Flydubai careers portal.
👉 Click here to apply for Officer - Cargo Sales Support in Dubai, UAE
Make sure to prepare a professional resume highlighting your relevant skills, experience, and educational background. Successful candidates will be contacted for further assessments or interviews.
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Final Thoughts
The Flydubai Officer - Cargo Sales Support role offers an excellent opportunity for individuals passionate about aviation logistics and sales support. With its strong focus on data management, teamwork, and customer excellence, this role is ideal for professionals who want to contribute to one of the region’s fastest-growing airlines.
Joining Flydubai means becoming part of a team that values efficiency, integrity, and progress — helping shape the future of air cargo logistics in the UAE and beyond.
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