Working at Dubai International Airport is a dream for many professionals seeking a challenging and rewarding career in aviation logistics. Among the most sought-after positions today is the Cargo Agent Operations and ULD Handling role at dnata, a part of the prestigious Emirates Group. This career path offers growth, stability, and a chance to work at one of the world’s most advanced cargo hubs.
About dnata: A Global Leader in Air Services
dnata (Dubai National Air Transport Association) is one of the world’s largest and most respected air and travel services providers. Operating across over 130 airports in 34 countries, dnata delivers excellence in ground handling, cargo, travel, and catering.
With a workforce of more than 40,000 employees worldwide, dnata ensures that “our services on the ground keep the world in the air.” This isn’t just a slogan—it’s a daily commitment to maintaining global air logistics at peak efficiency.
The Cargo Operations Department at dnata Dubai plays a pivotal role in managing import, export, and transit cargo while ensuring seamless operations at the Dubai Airport Cargo Village, one of the busiest in the world.
Role Overview: Cargo Agent Operations and ULD Handling
As a Cargo Agent (Operations and ULD Handling), you will be responsible for ensuring the smooth flow of cargo through every stage of the operational cycle—from acceptance to delivery. You’ll be the key link between customers, airlines, and government authorities, making sure every consignment reaches its destination safely and on time.
Your duties will span across documentation, cargo acceptance, breakdown, build-up, transportation, and system entry, ensuring compliance with international aviation standards.
Key Responsibilities of a Cargo Agent at dnata
1. Cargo Handling and Documentation
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Manage acceptance and delivery of all export and import cargo in line with dnata’s standard operating procedures (SOPs).
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Accurately verify, count, and validate goods at every handling point (acceptance, build-up, breakdown, delivery).
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Enter cargo data in systems such as DACS+ and CAMSYS in a timely and accurate manner.
2. Coordination and Communication
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Liaise effectively with Government Authorities (Customs, Municipality, Health, and Police) to ensure smooth cargo movement.
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Communicate clearly with customers, couriers, and team members to provide updates and resolve any operational challenges swiftly.
3. Equipment Operation and Supervision
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Guide and assist Loaders and Equipment Operators in performing daily cargo handling operations.
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Operate cargo equipment such as tow trucks, forklifts, and pallet movers safely and efficiently.
4. Safety and Compliance
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Strictly adhere to IATA regulations for handling special cargo, including dangerous goods, live animals, valuable items, and temperature-sensitive shipments.
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Report and address any safety concerns immediately to maintain a hazard-free environment.
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Comply with environmental, safety, and quality management systems at all times.
5. Quality Assurance
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Ensure all cargo operations are executed with accuracy, timeliness, and compliance.
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Perform routine inspections of ULDs (Unit Load Devices) and ensure that loading/unloading meets dnata’s quality benchmarks.
Qualifications and Skills Required
To qualify for the Cargo Agent Operations and ULD Handling – Emiratisation position, you must meet the following requirements:
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Education:
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Minimum O Level (10 years of schooling) or Higher Secondary Certificate (12 years of schooling).
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Experience:
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0–2 years of experience in logistics or cargo handling (freshers are welcome).
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Language Skills:
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Proficient in English (written and spoken).
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Technical Advantage (Preferred Training Courses):
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Introductory to Civil Aviation
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Cargo Product Knowledge & Documentation
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Cargo Special Load Handling
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Dangerous Goods Handling
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Basic Airline Security Course
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Ramp Safety Induction
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Cool Chain Cargo Handling
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Warehouse Safety
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Licenses and System Knowledge:
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Valid UAE license for operating cargo equipment.
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Familiarity with cargo management systems like DACS+ and CAMSYS is an added advantage.
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Why Choose a Career with dnata at Dubai Airport
1. Work at the Heart of Global Logistics
Dubai is a world-class aviation hub, and dnata plays a central role in connecting cargo operations across continents. Working here means being part of a global network that powers international trade and travel.
2. Career Growth Opportunities
dnata is known for promoting internal talent. Starting as a Cargo Agent, you can move into supervisory or managerial roles in cargo, logistics, or operations.
3. Competitive Salary and Benefits
Employees enjoy tax-free salaries, comprehensive medical insurance, annual leave, travel benefits, and career development programs.
4. Emiratisation Focus
This specific role is part of dnata’s Emiratisation initiative, which aims to empower UAE Nationals with high-quality training and sustainable career growth in aviation and logistics.
5. A Supportive Work Culture
dnata promotes a safe, inclusive, and collaborative workplace. Regular training and workshops ensure continuous skill enhancement and adherence to global safety standards.
Step-by-Step Guide: How to Apply for dnata Cargo Agent Job
Follow these simple steps to apply for the Cargo Agent Operations and ULD Handling – Emiratisation role at dnata:
Step 1: Visit the Official Careers Page
Go to the official Emirates Group Careers portal:Step 2: Search for the Job
Use the search bar to type “Cargo Agent Operations and ULD Handling”. Make sure you filter results by Dubai, United Arab Emirates.
Step 3: Review Job Description
Read the complete job responsibilities, qualifications, and benefits carefully. Ensure you meet the listed criteria.
Step 4: Create or Log in to Your Account
Sign in using your Emirates Group Careers account. If you don’t have one, you can register easily with your email and basic details.
Step 5: Complete the Online Application
Fill in your personal details, upload your updated CV, and provide any required certifications (training or licenses).
Step 6: Submit Your Application
Review your submission carefully, then click “Apply Now.” You will receive a confirmation email once your application is successfully submitted.
Step 7: Prepare for Assessment
If shortlisted, you may be called for an interview or assessment test. Make sure to review dnata’s operations, cargo handling procedures, and safety protocols beforehand.
Join dnata – Where Your Career Takes Flight
Choosing a career with dnata at Dubai International Airport means joining a company that values excellence, innovation, and teamwork. Whether you are an aspiring professional starting your journey or an experienced candidate seeking growth, dnata offers a solid platform for your career ambitions.
Every day at dnata is an opportunity to contribute to global aviation success, ensuring cargo, goods, and supplies reach their destinations safely and efficiently.
If you’re ready to build a rewarding career in Cargo Operations and ULD Handling, this is your chance to make a difference in the world of aviation logistics.
👉 Apply now: https://www.emiratesgroupcareers.com/search-and-apply/20347
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