The Emirates Group Dubai is globally recognised for its excellence, innovation, and unmatched commitment to customer service. As part of our vision to ensure passengers always Fly Better, we are proud to offer career opportunities in a fast-paced, multicultural environment that drives growth, development, and professional success.
One of the key positions currently open is the role of Office Assistant – Baggage Services. This position provides essential administrative and operational support to one of the most dynamic areas of airport services, ensuring smooth day-to-day processes while contributing to the seamless travel experience of millions of passengers.
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Job Purpose: Office Assistant – Baggage Services
As an Office Assistant within the Baggage Services team, your role is to provide administrative and general office support that ensures efficiency and organisation in all departmental operations. From maintaining accurate records to facilitating communications, your contributions will directly impact the team’s ability to meet high standards of service.
This role is designed for detail-oriented professionals who thrive in structured environments, where accuracy, efficiency, and teamwork play a vital role.
Key Responsibilities
As part of Emirates Group’s Baggage Services team, your responsibilities will include:
1. Document Management and Distribution
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Pack, sort, and distribute documents and mail items promptly and accurately.
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Follow agreed guidelines and procedures to maintain efficiency.
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Identify and highlight discrepancies to supervisors to ensure proper resolution.
2. Administrative Documentation Preparation
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Prepare standard documents for both internal and external distribution, ensuring accuracy and professionalism.
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Perform photocopying, scanning, faxing, laminating, binding, and collating of materials as per department requirements.
3. Reporting and Record Maintenance
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Maintain general logs, records, and reports for approvals or reference.
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Ensure data accuracy and timeliness, including basic data entry for applications, forms, and timekeeping.
4. Filing and Archiving
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Maintain and organise filing systems, ensuring up-to-date records.
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Discard or recycle outdated materials responsibly, following company guidelines.
5. Office Equipment Oversight
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Ensure all hardware such as photocopiers, telephones, and fax machines are in working order.
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Report malfunctions promptly to avoid workflow interruptions.
6. Stationery and Supplies Management
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Order and maintain stationery and office supplies.
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Keep detailed logs of all transactions and monitor usage for cost efficiency.
7. Routine Office Support Services
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Provide typing services, appointment tracking, and client communication.
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Update staff members regarding meetings, interviews, tests, or departmental activities.
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Assist with scheduling and coordination to ensure smooth operations.
Qualifications and Requirements
To qualify for the position of Office Assistant – Baggage Services, candidates must demonstrate:
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Previous experience in an administrative or office environment.
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Strong attention to detail and organisational skills.
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Ability to handle routine office tasks with efficiency.
Preferred Skills That Give You an Advantage
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Computer literacy with working knowledge of Microsoft Word, Excel, and other office tools.
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Excellent communication and interpersonal abilities.
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A proactive and positive approach to team collaboration.
Why Join Emirates Group?
At Emirates Group, our employees are at the heart of everything we do. By joining as an Office Assistant in Baggage Services, you become part of a world-class organisation that provides opportunities for career development and growth.
We invest in our people through:
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Training and development programs tailored to career progression.
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A multicultural workplace where diversity and inclusion are celebrated.
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Opportunities to contribute to a global hub connecting millions of passengers worldwide.
Salary and Benefits
Working with Emirates Group Dubai comes with industry-leading benefits, designed to ensure both professional and personal satisfaction.
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Attractive tax-free salary package in line with Dubai’s financial advantages.
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Exclusive travel benefits including discounted flights and hotel stays.
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Comprehensive benefits that promote work-life balance and employee well-being.
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Access to career development opportunities across Emirates Group’s diverse business sectors.
Career Growth with Emirates Group
Choosing to work at Emirates Group means more than just a job; it is a career journey with limitless opportunities. Our employees are encouraged to learn, grow, and expand their skill sets across different business functions.
As an Office Assistant in Baggage Services, you can leverage your experience to explore other roles in airport operations, customer service, or corporate functions, depending on your career goals. Emirates Group believes in nurturing talent and helping employees achieve their full potential.
Work Environment and Culture
The Emirates Group workplace in Dubai is a hub of cultural diversity and professional excellence. Employees benefit from:
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Multicultural teams representing different nationalities and backgrounds.
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A collaborative environment that encourages innovation and continuous improvement.
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A supportive leadership framework focused on mentorship and employee engagement.
How to Apply for Office Assistant – Baggage Services
If you are looking to begin or grow your career in a globally respected organisation, apply for the Office Assistant – Baggage Services position today.
The recruitment process includes:
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Submitting your online application with a complete CV.
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Meeting the qualification and skill requirements.
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Attending assessments and interviews if shortlisted.
By joining Emirates Group, you are not only choosing a job but a long-term career path that offers growth, recognition, and global opportunities.
Conclusion
The role of Office Assistant – Baggage Services at Emirates Group Dubai is an excellent opportunity for individuals looking to build a strong foundation in administration within a world-class aviation company. With competitive benefits, professional growth prospects, and the chance to be part of a multicultural team, this position offers both stability and advancement in your career.
If you’re ready to contribute to one of the most admired brands in the aviation industry, apply now and become part of the Emirates Group success story.
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