The Emirates Group, a global aviation giant headquartered in Dubai, is actively seeking dynamic and organized individuals to join its Customer Affairs team as Office Assistants. This is a golden opportunity to work in one of the world's most prestigious brands and be part of a team that is redefining global air travel with a commitment to innovation, service, and excellence.
Why Work with Emirates Group?
With its strong brand identity and global presence, Emirates Group offers employees a unique career path that merges growth, exposure, and reward. As a leading airline and aviation services provider, Emirates fosters a multicultural, fast-paced work culture where ideas are valued, and performance is rewarded.
Working at Emirates is not just about a job—it's about being part of a global vision that connects people, cultures, and commerce through exceptional service and world-class travel experiences.
About the Office Assistant Role – Customer Affairs Department
The Office Assistant position within the Customer Affairs team is a vital role designed to ensure that day-to-day administrative tasks are handled with precision and professionalism. This role plays a significant part in the efficiency and smooth functioning of the department.
Key Responsibilities
As an Office Assistant, you will undertake a range of duties focused on maintaining the office environment and supporting team operations. The main responsibilities include:
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Sorting, Packing, and Distributing Documents: Manage the internal and external circulation of mail and documents, ensuring timely and accurate delivery. Escalate anomalies to supervisors promptly.
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Preparing Standardized Documents: Handle administrative paperwork like photocopying, scanning, laminating, binding, and faxing according to departmental needs.
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Maintaining Logs and Reports: Update general logs and produce reports regularly. Handle basic data entry for timekeeping, leave forms, and internal applications.
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File Management: Organize and maintain filing systems, discard outdated records responsibly, and ensure document storage aligns with compliance protocols.
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Office Equipment Management: Ensure all office devices such as printers, photocopiers, telephones, and fax machines are functional.
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Stationery Inventory and Orders: Keep track of office supplies, place orders when needed, and maintain inventory logs to avoid shortages.
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Routine Administrative Assistance: Assist in tasks such as typing correspondence, scheduling appointments, arranging meetings, and liaising with clients.
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Internal Communications: Share updates regarding interviews, tests, or important notices with department staff.
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Driving Duties (Specific to dnata Travel Management): Provide driving support to department heads and ensure the company vehicle is well-maintained.
Who Should Apply?
Minimum Qualifications
To qualify for this position, applicants must demonstrate:
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Prior experience in an office or administrative environment.
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Ability to follow procedures and complete standardized tasks accurately and efficiently.
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Strong interpersonal skills and a collaborative approach to team dynamics.
Preferred Skills and Additional Advantages
While not mandatory, candidates with the following skills will stand out:
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Proficiency in Microsoft Office (Word, Excel, Outlook).
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Fluency in languages other than English, which is beneficial in Emirates’ global workplace.
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A valid UAE driver’s license (for driving-related responsibilities).
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Strong attention to detail and organizational skills.
What to Expect as Part of the Emirates Family
Working at Emirates Group is a career-transforming experience. Here's what you can expect:
🌍 A Multicultural Workplace
Collaborate with professionals from over 160 nationalities in a workplace that celebrates diversity, inclusion, and mutual respect.
📈 Career Growth and Development
Take advantage of internal promotions, training programs, workshops, and mentorship. Emirates invests in the long-term success of its employees through structured growth plans.
💼 Job Stability and Global Brand Recognition
Be part of a company that is globally respected and continuously expanding. The Emirates name adds enormous value to your professional portfolio.
✈️ Attractive Salary and Industry-Leading Benefits
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Tax-Free Salary: Competitive and rewarding compensation structure.
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Travel Benefits: Generous discounts on flights, hotel stays, and leisure experiences globally.
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Medical Insurance: Comprehensive coverage for you and eligible dependents.
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Annual Leave: Paid vacation with the opportunity to explore the world at discounted rates.
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End-of-Service Benefits: In alignment with UAE labor law, ensuring financial security after your tenure.
Why Emirates is the Best Place for Office Assistants
As an Office Assistant in the Emirates Group, you're not just managing documents and schedules—you’re enabling one of the world’s largest aviation groups to operate smoothly. This role is ideal for someone seeking a structured, supportive, and high-performance environment, offering both professional satisfaction and personal growth.
The role opens doors to higher administrative and customer service opportunities, making it an excellent starting point for a lasting career in aviation support services.
Location Benefits – Life in Dubai
Dubai is a thriving global city offering world-class infrastructure, cultural diversity, safety, and luxury living. Working in Dubai with Emirates allows you to experience:
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No income tax
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Cosmopolitan lifestyle
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Access to global cuisines, events, and festivals
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Seamless transport and modern housing options
How to Apply for Emirates Group – Office Assistant Position
Applying for the Office Assistant role in Customer Affairs is straightforward. If you’re ready to make your mark with Emirates Group, follow the official link to submit your application:
👉 Apply Now via Emirates Group Official Portal
Make sure your CV is up-to-date, highlighting relevant administrative experience and technical skills.
Conclusion: Take the Leap Towards a Bright Future
The Emirates Group Office Assistant role in Customer Affairs is more than just an entry-level position—it’s your gateway into the aviation industry. You’ll work in a dynamic environment where no two days are the same and where your contribution directly supports Emirates’ promise to help customers "Fly Better."
If you're detail-oriented, organized, and passionate about delivering excellence, this is your chance to join one of the most respected employers in the world.