If you're aspiring to grow within the aviation industry and looking for a dynamic leadership role in one of the world’s most reputable airlines, the position of Team Leader Cabin Cleaning at Etihad Airways could be your ideal next step. Based in Abu Dhabi, this position plays a crucial role in maintaining the prestigious onboard standards of Etihad Airways and its alliance partners, ensuring that every aircraft departs on time and in pristine condition.
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Role Overview: Cabin Cleaning Team Leader at Etihad Airways
The Cabin Cleaning Team Leader is a critical operational role, reporting directly to the Cabin Cleaning Controller. This position ensures that all cabin cleaning activities on allocated bays and stands meet Etihad’s world-class standards. The Team Leader is responsible for supervising staff, organizing cleaning schedules, and ensuring compliance with Cabin Appearance Manual protocols.
As part of the airline's ground operations, the Team Leader ensures seamless cleaning execution before each departure, thereby playing a pivotal role in enhancing customer satisfaction and on-time performance.
Key Responsibilities of the Team Leader Cabin Cleaning Role
✔ Supervise Bay-Wise Cleaning Operations
The primary responsibility involves managing and supervising cabin cleaning operations for all aircraft parked within a designated bay. The Team Leader ensures that each plane is cleaned thoroughly and is ready for departure according to scheduled timelines.
✔ Staff Allocation and Resource Management
To meet the cleaning requirements of Etihad Airways and its alliance partners, the Team Leader must allocate staff resources effectively, ensuring all areas are adequately staffed based on aircraft size, turnaround time, and operational needs.
✔ Operational Decision-Making
This role demands quick, strategic decision-making skills to tackle unforeseen operational issues related to safety, security, or cleanliness. Evaluating hazards and implementing immediate mitigation strategies is essential.
✔ Adherence to Quality Standards
Maintaining Etihad’s reputation requires strict compliance with the Cabin Appearance Manual. The Team Leader is responsible for monitoring and ensuring quality control, flagging any inconsistencies to the Controller and rectifying them swiftly.
✔ Ensuring On-Time Performance (OTP)
On-time departure is non-negotiable in aviation. The Team Leader must proactively identify and eliminate any factors that could lead to cleaning delays, contributing directly to OTP metrics for Etihad Airways and its partners.
Additional Duties and Oversight Responsibilities
✔ Staff Performance Evaluation
The Team Leader plays a vital role in monitoring team performance, offering constructive feedback, and identifying poor performers. This helps maintain high efficiency and staff discipline.
✔ Inventory and Supply Management
A critical part of the role includes ensuring the availability of cleaning materials, chemicals, and cabin dressing items. Proper stock control ensures that no cleaning activity is hampered due to lack of supplies.
✔ Specialized Cleaning Operations
The role includes oversight and participation in specialized tasks like Dry-Wash and A-Checks, ensuring that deep cleaning and periodic checks meet stringent airline standards.
✔ Health & Safety Monitoring
Proactive monitoring of health and safety protocols is required to ensure the well-being of cleaning staff. The Team Leader must report any hazards or health concerns to the Controller immediately.
✔ Coordination Across Departments
For smooth operations, coordination with Airside Safety (ADAC), Catering, Ground Handling, and Laundry Departments is vital. The Team Leader must ensure constant communication and collaboration to address real-time challenges.
Reporting and Communication Duties
A major responsibility involves preparing the Bay Shift Report and Handover Notes for incoming team leaders. Clear documentation ensures continuity in operations and reduces errors during shift transitions.
Additionally, the Team Leader must escalate medium to high-level operational risks to Cabin Cleaning Controller personnel, ensuring they are addressed promptly and effectively.
Eligibility Criteria for Cabin Cleaning Team Leader
Educational Requirements
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A university degree is preferred but not mandatory.
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High school graduates with exceptional leadership skills are also encouraged to apply.
Work Experience
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Minimum 1 to 2 years of experience in a supervisory role is essential.
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Prior experience in the aviation or airline industry is a strong advantage.
Why Choose Etihad Airways for Your Career?
Etihad Airways is not just an airline—it’s a global aviation brand known for its innovative customer experience, top-tier service quality, and safety. Founded in 2003, it has grown to become the national carrier of the United Arab Emirates, with connections across Asia, Europe, Africa, Australia, and North America.
Etihad’s Global Network
The airline operates an expansive global network, enhanced further by its codeshare agreements with leading international carriers. This ensures hundreds of destinations are accessible through seamless travel.
Award-Winning Legacy
Etihad Airways is consistently recognized for:
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Best Cabin Crew Service
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Onboard Comfort and Cleanliness
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Innovative Loyalty Programmes
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Premium Cargo Services
Etihad’s Vision: Journey 2030
Etihad Airways is on an ambitious growth trajectory, with its Journey 2030 strategy aiming to:
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Double the fleet size
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Triple passenger volumes
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Enhance sustainability and innovation
This forward-thinking vision ensures that joining Etihad today means growing with the industry leader of tomorrow.
Warning: Avoid Recruitment Fraud
Etihad Airways does not charge candidates for job applications or interviews. Beware of any individual or agency asking for payments on behalf of Etihad. All interviews are conducted face-to-face or through verified video calls. If you are asked to transfer money or share sensitive information, report the incident as fraudulent.
How to Apply for Etihad Cabin Cleaning Jobs
Interested candidates can apply directly through the Etihad Airways official careers portal. Create a profile, upload your resume, and search for the Cabin Cleaning Team Leader vacancy under Ground Services or Airport Operations. Ensure your CV is ATS-friendly and tailored to the aviation sector.
Conclusion: Lead with Excellence at Etihad Airways
Etihad Airways offers a unique opportunity to lead, manage, and grow in the heart of one of the fastest-growing aviation hubs in the world. As a Cabin Cleaning Team Leader, you won’t just ensure aircraft cleanliness—you’ll uphold Etihad’s legacy of excellence. This role is perfect for candidates seeking a hands-on leadership role in a high-performance, fast-paced environment.
Apply today and take your career to new heights with Etihad Airways.
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